Mr Li Wuchang Vice PresidentCainiao, Alibaba Group

Mr. LI Wuchang is the VP of Cainiao Group, in charge of customer service, risk management and public affairs. He has been working on logistics and e-commerce industry for more than 18 years, and has rich experiences in courier operation, quality control, logistics strategy of e-commerce platforms and customer experiences.

After joining Alibaba Cainiao, he is dedicated to establishing and enhancing service and risk-control system for the company, with a view to building Cainiao as a reliable logistics partner of customers around the world.

6th June, Tuesday

Time	Session

15:45 17:00	Session 4: Cross-border e-commerce in postal items- what data works best and how can it be utilized? Ms Wendy EitanDirector E-commerceUniversal Postal Union (UPU) Moderator Director E-commerceUniversal Postal Union (UPU) Mr Li WuchangVice PresidentCainiao, Alibaba Group Speaker Vice PresidentCainiao, Alibaba Group Dr Toni MännistöHead of ResearchCross-border Research Association Speaker Head of ResearchCross-border Research Association Mr Viggo ElsterNorwegian Customs Speaker Norwegian Customs Ms Stephanie GloverCanada Post Corporation Speaker Canada Post Corporation

Time

Session

15:45

17:00

Session 4: Cross-border e-commerce in postal items- what data works best and how can it be utilized?

Ms Wendy EitanDirector E-commerceUniversal Postal Union (UPU) Moderator Director E-commerceUniversal Postal Union (UPU)

Mr Li WuchangVice PresidentCainiao, Alibaba Group Speaker Vice PresidentCainiao, Alibaba Group

Dr Toni MännistöHead of ResearchCross-border Research Association Speaker Head of ResearchCross-border Research Association

Mr Viggo ElsterNorwegian Customs Speaker Norwegian Customs

Ms Stephanie GloverCanada Post Corporation Speaker Canada Post Corporation